Merchant Services

Merchant Services

Tax Refund with Global Blue

Global Blue, the inventor of online tax free shopping, started implementing its service within the Lebanese market in August 2010.

Tax Free Shopping (TFS) is a service provided by Global Blue (GB) in 37 countries. The service is simple and allows Tourists to easily reclaim the tax paid for shopping overseas.

Global Blue is serviced by CCM that will install a POS and download the tax refund application of Global Blue to any merchant that has signed with Global Blue in order to have the tax refund service.

In general 3 steps have to be completed to get the VAT refunded:
  • At the shop the assistance issues a refund check carrying the shop, purchase and customer details. The exact requirements differ between issuing countries.
  • When leaving a country or a trade zone (e.g. European Union), the tourist presents the purchases, receipts and passport to customs officials and gets the custom stamp onto the Global Blue Checks.
  • The tourist receives the VAT Refund at a cash refund office or sends the checks to GB, which transfers the money to a bank account or credit card.
  • The TFS Application runs on Point of Sales (POS) terminals of CCM. The check issuing process is initiated automatically after a credit card payment or manually by the shop assistant. The shop assistant enters purchase details (e.g. sales amount per VAT rate or article description), shop receipt number, credit card details and some tourist details (e.g. tourist passport number) into the POS terminal.
The TFS Application connects to the GB Transaction (GBTx) Gateway during the check issuing for calculation and validation, and creates the check layout. GBTx returns all data to the terminal, which finally prints the check. This communication between the TFS Application and GBTx happens for every single check.
Tax Free Shopping (TFS) is a service provided by Global Blue (GB) in 37 countries. The service is simple and allows Tourists to easily reclaim the tax paid for shopping overseas.

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